Years ago, I went to a monster truck show at the old fairgrounds in Beaumont. I took my oldest son. When we got there, we found out they had double sold my seats. The other people bought the same tickets as mine but they bought them earlier than me so they got to sit there. I wanted to absolutely kill someone but I held back for my kid. We sat in some worse seats but sat through it. If we had sat in our seats before being confronted with the screw up, someone would have had to drag me out of my seat, therefore, I have mixed emotions about this. United screwed the pooch on this one, but I don't blame the guy for not getting up.